At 918apk, we handle your personal data with the same care we apply to your gaming experience — transparently, securely, and only to the extent necessary to operate your account and deliver our services to you as a Malaysian player.
Your data is safe. 918apk does not sell, rent, or trade your personal information to any third party for marketing purposes.
Privacy questions? Contact us at:
[email protected]
This Privacy Policy ("Policy") describes how 918apk ("Company", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at 918apk.cam, collects, uses, stores, shares, and protects the personal data of registered players and website visitors ("you", "your", "User").
918apk is an English-language platform serving players in Malaysia. We are committed to handling personal data responsibly, in accordance with applicable data protection principles, and with full transparency so that every player — whether based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or elsewhere — understands exactly how their information is used.
By registering an account on 918apk, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, you should not create an account or continue using the platform. This Policy must be read alongside our Terms & Conditions, which govern the broader contractual relationship between you and 918apk.
This Policy was last updated on 1 January 2026. We encourage you to review it periodically. Material changes will be communicated to registered players via email or an on-platform notification prior to taking effect.
For the purposes of this Privacy Policy, the following terms carry the meanings below:
918apk collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Account Registration Data | Full name, date of birth, email address, username, password (hashed) | Account creation and access management |
| Identity Verification (KYC) | MyKad / passport copy, proof of address, selfie with ID | Age and identity verification, fraud prevention |
| Financial Data | Bank account details, e-wallet identifiers (TNG, Boost, GrabPay), transaction history, DuitNow / FPX reference numbers | Processing deposits and withdrawals, anti-money laundering compliance |
| Device & Technical Data | IP address, browser type, operating system, device ID, session timestamps | Platform security, fraud detection, session management |
| Behavioural / Gaming Data | Betting history, game preferences, session duration, bonus usage | Personalisation, responsible gambling monitoring, bonus administration |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in / opt-out records for email and SMS communications | Delivering promotional communications where consent is given |
We do not collect sensitive categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly required by applicable law or regulatory obligation and only with your explicit consent.
918apk collects personal data through the following means:
When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to any survey or promotion offered by 918apk.
When you access the 918apk website or mobile interface, our systems automatically collect technical and behavioural data including your IP address, device information, browser type, pages visited, session duration, and game activity. This data is collected through server logs, cookies, and similar tracking technologies.
When you deposit or withdraw funds using Malaysian payment methods — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong — we may receive transaction confirmation data (reference numbers, timestamps, and transaction status) from those payment providers for the purpose of crediting and processing your account correctly.
In connection with our KYC obligations, 918apk may use third-party identity verification services to validate the documents you submit. These partners process your data strictly under our instructions and are bound by data processing agreements consistent with this Policy.
918apk processes your personal data only for specific, legitimate, and clearly defined purposes. We do not process your data in ways that are incompatible with the purposes for which it was collected.
918apk relies on the following lawful bases for processing your personal data:
Processing that is necessary to perform our contractual obligations to you — including account operation, payment processing, and customer support — is carried out on the basis of contractual necessity. Without this processing, we cannot provide you with the 918apk service.
Certain processing activities — such as fraud detection, platform security, and aggregated analytics — are carried out on the basis of 918apk's legitimate interests in operating a safe, secure, and reliable gaming platform, provided those interests are not overridden by your fundamental rights and freedoms.
Processing required to comply with applicable law — including anti-money laundering regulations, age verification requirements, and responses to lawful regulatory enquiries — is carried out on the basis of legal obligation.
Where 918apk relies on your consent as the lawful basis for processing — principally for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent does not affect your ability to continue using the platform.
918apk does not sell, rent, or trade your personal data. We share your information only in the following limited and defined circumstances:
To facilitate deposits and withdrawals, we share the minimum necessary transaction data with our Malaysian payment partners including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong. These parties act as data processors and are bound by their own privacy obligations as licensed financial service providers.
KYC documents and identity data are shared with authorised third-party identity verification providers solely for the purpose of verifying your age, identity, and payment method ownership. These providers are contractually prohibited from using your data for any other purpose.
To deliver our gaming services, 918apk may share pseudonymised player identifiers and gaming session data with licensed game technology providers. These providers do not receive your personally identifiable information such as your full name, national ID, or payment details.
We will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts of law where we are required to do so by applicable law, regulatory obligation, or lawful order — and only to the extent necessary to fulfil that obligation.
No marketing sale of data: 918apk does not share, sell, or disclose your personal data to any third party for their own marketing or commercial purposes. All third-party data sharing is strictly limited to operational necessity and is governed by binding data processing agreements.
918apk retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following indicative retention periods apply:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be attributed to you as an individual. Where anonymisation is not technically feasible, the data will be deleted.
918apk implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
While 918apk takes every reasonable precaution, no system connected to the internet can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
918apk uses cookies and similar tracking technologies to support the operation, security, and analytics of the platform. By continuing to use the platform after being presented with our cookie notice, you consent to our use of cookies as described below.
These cookies are strictly necessary for the platform to function. They manage your login session, remember your authentication state, and prevent cross-site request forgery attacks. The platform cannot function without them. No consent is required for essential cookies.
We use anonymised analytical cookies to understand how players interact with the 918apk platform — including which pages are visited, how long sessions last, and which features are used most frequently. This data is used in aggregate form only, to improve platform performance and user experience.
Functional cookies remember your preferences — such as language settings, game display options, and notification preferences — to provide a personalised experience on subsequent visits.
You may control cookie settings through your browser preferences. Disabling non-essential cookies will not prevent you from accessing the platform, but may limit certain personalisation features. Note that disabling essential cookies will prevent you from logging in or maintaining a session.
You have the following rights in relation to your personal data held by 918apk. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request":
You have the right to request a copy of all personal data 918apk holds about you, along with information about how it is processed and with whom it is shared.
You have the right to request correction of any inaccurate or incomplete personal data held about you. Updates to your registered details can be requested via the support team with appropriate supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 918apk's legal obligations to retain certain records (such as financial transaction logs and KYC data).
You have the right to object to the processing of your personal data where that processing is based on legitimate interests or direct marketing. Objecting to marketing communications will result in immediate opt-out from all promotional correspondence.
In certain circumstances, you may request that we restrict the processing of your personal data — for example, while you contest the accuracy of data held, or while an objection to processing is being assessed.
Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
918apk will respond to all valid data rights requests within 30 calendar days of receipt. We may require proof of identity before processing your request to ensure your data is not disclosed to an unauthorised party.
The 918apk platform is strictly restricted to persons aged 21 years and above. 918apk does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the KYC process, and any account found to belong to a person under 21 will be immediately suspended and all associated personal data flagged for deletion in accordance with our retention schedule.
If you believe that a minor has created an account on 918apk or submitted personal data through the platform, please notify us immediately at [email protected]. We take such reports seriously and will act promptly to investigate and, where confirmed, delete all associated data and close the account.
Age Commitment: 918apk enforces a 21+ age policy as a non-negotiable requirement. No data collected from a person under 21 will be retained for any purpose beyond the immediate investigation and account closure process.
918apk reserves the right to update, revise, or replace this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we collect, use, or share your data — we will notify registered players by email and/or by displaying a prominent notice on the platform prior to the changes taking effect.
For minor clarifications or administrative updates that do not materially change the substance of this Policy, we may update the document without advance notice, with the revised date reflected at the top of the page. Your continued use of the 918apk platform after any update to this Policy constitutes your acknowledgement of, and agreement to, the revised terms.
We encourage all players to review this Policy periodically. Archived versions of previous Privacy Policies are available on request by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 918apk team through the following channels. We are committed to responding to all privacy-related enquiries promptly and transparently.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. By continuing to use 918apk, you confirm your acceptance of this Policy as currently published.
Under this Privacy Policy, these rights are yours — not optional extras. Here's what each one means in plain terms.
Request a full copy of all personal data we hold about you at any time.
Correct any inaccurate or outdated information in your account records.
Request deletion of your data where retention is no longer legally required.
Object to data processing based on legitimate interests, including marketing.
Request temporary restriction of processing while a dispute is being resolved.
Receive your data in a structured, machine-readable format where applicable.
These are the concrete standards 918apk holds itself to — not aspirational statements, but operational commitments.
Every byte of data transmitted between your browser or app and the 918apk platform is protected with 256-bit SSL/TLS encryption — the same standard used by major banks.
918apk does not sell your personal data to any third party under any circumstances. Your information is used solely to operate your account and deliver our services to you.
Access to your personal data within 918apk is strictly limited to authorised staff members who need it to carry out their job functions — governed by role-based access controls.
Every promotional email or SMS from 918apk includes a clear opt-out mechanism. You can also withdraw marketing consent at any time by contacting our support team.
Identity documents submitted for KYC are stored in encrypted form, accessed only by compliance personnel, and never shared beyond the verification process.
All data rights requests — access, deletion, rectification, portability — are acknowledged within 3 days and fully resolved within 30 calendar days.
Our support team handles all privacy enquiries with the same urgency as account issues. Reach us 24/7 via live chat or email — we'd rather answer your questions than have you wonder. For players aged 21 and above only.